About Us
Dr. Patrick Oben
Founder and President of HQ Physicians
A board-certified physician in Internal Medicine and Medical Quality. As the Medical Director of post-acute care facilities with Curana Health, Dr. Oben brings extensive hands-on experience in managing patient outcomes and improving care standards.
He is the author of three peer-reviewed articles and serves on the Editorial Leadership Board of The Journal of Patient Experience, where he contributes to shaping the future of patient-centered care.
His commitment to excellence and leadership in quality improvement form the foundation of HQ Physicians’ mission and approach.
Who We Are
OAt HQ Physicians, we believe exceptional healthcare is built on a foundation of thoughtfully designed, evidence-based programs that elevate the experiences of patients and providers alike.
Our mission is to work hand-in-hand with healthcare facilities to evaluate, optimize, and strengthen their Patient Experience Programs, Provider Experience Programs, and Quality Improvement Programs—delivering results that are both impactful and lasting.
The Critical Challenges
We Address
Healthcare today faces three persistent, deeply rooted challenges that often feel insurmountable but are essential to address:
Persistent Quality and Safety Gaps
Quality and safety are critical, yet many healthcare facilities struggle to implement proactive, data-driven quality programs that consistently improve outcomes. Without continuous evaluation, safety lapses and compliance issues can erode patient trust and compromise care standards.
Provider Experience Program Optimization
The emotional and physical demands on healthcare providers are immense, leading to burnout and compassion fatigue. This pressure erodes their capacity to connect meaningfully with patients, weakens morale, and accelerates turnover, affecting the quality of care provided.
Elusive Patient Experience
Achieving a consistently compassionate and patient-centered experience can feel beyond reach. With fragmented systems, high patient volumes, and stretched staff resources, many patients feel disconnected and unvalued, missing the personal empathy they seek in healthcare.
Our Approach
At HQ Physicians, we tackle these challenges head-on through a structured approach that includes expert assessments, tailored improvement strategies, and impactful training. Our goal is to help you transform these complex issues into sustainable successes, creating an environment where patients feel valued, providers are empowered, and quality care is the standard.